Useful info

HOW IT WORKS

GET IN TOUCH: Email or call us and let us know what types of photos you would like. We will respond within 48h. We will send you an email with some specific questions which will help us understand your wishes a bit better. We will figure out a day and time that works best for everyone. We will then send you a payment prompt through PayPal for your session fee, you can also make a bank transfer

If you call us please note we might not always answer if we are busy working, please leave a message and we will come back to you!

BOOKING FEE: Your session fee secures our time and expertise of the photographer. Results of your photo shoot cannot be guaranteed.

Please contact us min 72 hours before your agreed date if you wish to postpone your session and we will make every effort to find another suitable day for you- please bear in mind that this option is available only once. If you wish to cancel the appointment or give us shorter than 72hours notice to reschedule your session fee will not be refunded. For your new appointment a new session fee will be charged.

BEFORE THE SESSION: Please have a look at the download section below to get tips on how to prepare yourself to get the best out of your photo shoot. If you still have some questions before the photo shoot please feel free to call or email us at any time.

DOWNLOAD:  What to wear on family portrait session?

FEELING ANXIOUS? We know what it’s like to feel fidgety and under-the-microscope when somebody’s photographing you. Or to feel fine during the photo shoot, but then cringe at the version of you immortalized on film after-the-fact. Please do not worry - we offer relaxed, laid back photo shoots. We will not rush through the session andwill do our very best to make you feel comfortable. What matters to me most is that you enjoy your experience and that you love the photos you end up with.

THE DAY OF YOUR SESSION: We’ll meet up and talk for a few minutes to get to know each other a bit more and then we will have some fun taking your photos. Family and baby sessions last approx.one hour, sensual and creative portrait sessions might take 3. But please allow and extra for the whole experience -that time will allow for us to have nice chat, relax and take a bunch of photos with various backgrounds and styles. We can have your session anywhere in the RH13 area, as long as there’s natural light (sunlight !) available. That means outdoors, in your well lit living room, or on a friendly location.

AFTER THE SESSION: Please expect your order within 2 weeks of receipt of your payment. IMPORTANT: If you wish to re-print images yourself please use professional printing servcies only, we cannot guarantee correct colours if you use budget high-street printing companies. 

 

 Refunds: Refunds may only be available for a technical failure. Refunds are not applicable for dissatisfaction of visual results.